FAQs
What is your refund policy?
Here at TRAVELOCK™ we honor a 30 DAY REFUND period starting from the moment your order has been delivered.
How long does shipping take?
Once your order has been shipped please allow 1-3 days for processing. After your order has been shipped, please allow up to 7-10 days for your order to be delivered.
Are tracking numbers provided for my order?
Yes! Every order comes with tracking information sent to your email once your order has been shipped. You'll be able to track your order in real time using the TRACK YOUR ORDER page.
Do I have to pay customs & duties?
TRAVELOCK™ is NOT responsible for paying customs & duties that may be applicable with your order.